Windows Phone 8.1: stuck in spinning wheels problem?
The Windows Phone 8.1 Update 1 should ideally run smoothly. However, under certain circumstances the update might be stuck at a pair of spinning wheels with a bar that possibly doesn't move after several minutes.
If that happens, in order to solve the problem, all you have to do is remove the SD Card, then press an hold the power button and then once the phone is restarted you should immediately see how the bar below the spinning wheels will start moving. Depending on the phone you have it might take more time but certainly it should start moving and the installation should continue without any further hassle.
We have tried this with the Nokia Lumia 625, Lumia 1520 and Lumia 1320 and worked perfectly well.
If you have a different model and this also worked for you, please, let us know in the comments below!
UPDATE 01/JAN/2015: Users from CyberCultura have reported that this workaround also solved the problem with the Windows Phone update 8.10.14219.341 in the following models: Nokia Lumia 720, Nokia Lumia 810 and Nokia Lumia 520. Thank you all for letting us know!
Thanks I had the same problem on my lumia 520 & this worked
Thanks for letting us know!
THANK YOU! It worked on 520 too!
nice! thank you for letting us know
It worked with my 720 as well. Thanks.
This also worked for my Nokia 810 with the same problem.
works in my lumia 525 thank you
Nice it's working in my nokia lumia 1320. Thankyou verymuch.
Thanks very much for the SD Card tip, worked first time and updated to Denim within 10 mins. Have had to rescue my 1320 twice using the Recovery Tool after previously trying to install the Denim update (8.10.14219.341). First time it's ever happened on any WM updates, usually go in without touching the sides. Haven't managed to try on my 820 as Denim update not currently available for handset yet. Will update as and when.
Thanks a lot for reporting this!
Thank you so much! My Lumia 720 was stuck for hours. Your tip worked like charm.
Hey, i tried it on my lumia 720 and it worked. Thanks alot
thanks! Worked with 620 too
I had this problem on my lumia 720 and sent it to care centre to fix it..Today same problem appeared during denim update.But then i tried your trick and it worked.I was so much relieved.Thank you so much.God bless you
Thank you so much! I keep getting stuck on the spinning wheel, using the Recovery Tool time after time. Mine is a lumia 720 and now it's working fine.
It worked on my Lumia 1320, Thank you for the solution.
Worked on my 520saw the bar moving ,,thnks
I have a lumia 1320 but it doesent have an SD card. Will the same trick work on my phone or some changes have to applied?
Sometimes it is about waiting. It might take a long time but it normally works. The recent releases seem to have fixed this problem. However, the wait might still take some minutes, possibly more than most people are willing to wait for.
Lumia 820 works too.
Masterclass! !! Itz working in my 620 also.
Thank you so much. It works on my Lumia 720. I tried so much before. Great!
The tip worked like a charm. Not sure what SD card does though.
Works!
Thanks, works for my 520.
Worked fine, thanks. My phone was charging. It started working after I took the SD Card and the charger away and resatarted. After the wheels started spinning and it took only few minutes to complete the update.
My phone Lumia 625, is getting restart as it starts updating :\ now I`m not able to do anything not even hard reset, its getting restart again & again -.-
please help me out 😐
Hey Did you get any solution of “lumia 625, is getting restart as it starts updating :\ now I`m not able to do anything not even hard reset, its getting restart again & again -.-“
Yes its working fine with my 1320 phone also.